FAQs About Repairing
If any questions, please feel free and contact us.
Send us whatsApp (+971521618312 ) or email at repairing@guppier.com to arrange the pick up your item for repairing.
All our repairs are covered by a guarantee. Only original spare parts are used with a guarantee recognized by the manufacturer (excluding the Software and the protection systems).
Usually the item returns to the customer within a week (excluding courier times), we try to manage all interventions within 24 hours except components and spare parts not available. The customer is constantly informed and warned in case of delays and/or problems of any kind.
We will only charge you for repairing the item, we must specify that in this case, the cost of the we must specify that in this case, the cost of the intervention is not refundable if the supplied component does not work properly, moreover it is not possible to provide the official warranty as it happens for original spare parts is not refundable if the supplied component does not work properly, moreover it is not possible to provide the official warranty as it happens for original spare parts
It depends on the fault, component cost and brand of the computer. To get prior information contact us (WhatsApp: +971521618312 or Email: help@guppier.com ).
Generally, we are able to fix on the day of the call and in case of particularly urgent repairing we can repair in a few hours
We try to fix computer at your home, if it need some parts not available with technician we might take your PC and return it within 3 working Days.
For any repairing in any area of UAE, need to Call our Technician Team, you only pay reasonable cost plus the actual time spent on assistance.
Generally, the files that are mistakenly deleted are not permanently lost, what we recommend is to use the PC as little as possible (if you can turn it off and not use it at all), we will try to recover the data you care so much about.
This is a virus that is spreading suddenly, you don’t need to worry, just give us a call.
The speed of your PC may depend on slightly out dated components or lack of maintenance, in both cases we can give new life to your machine.